Terms of Service

The service

StipScan is operated by Symeron Software Inc. (“Symeron,” “we,” “us”). StipScan lets an automobile dealership collect, review, and forward the documents a lender requires to complete a customer’s credit application. By using StipScan you agree to these terms.

Dealership accounts are provisioned by Symeron or by a dealership administrator. You are responsible for activity under your account and for keeping your sign-in credentials confidential.

SMS messaging terms

Program description.If you give a dealership your mobile number and agree to be texted, StipScan sends you a secure link to upload the documents your credit application requires, and reminders while your application is incomplete. Related messages include one-time access codes for lenders reviewing a completed package, and notifications to dealership staff about their own customers’ uploads.

How you opt in. You provide your mobile number to a dealership representative in person and give them permission to text you about your application. We do not buy, rent, or accept phone numbers from third parties.

Message frequency. Frequency varies with your application. Most customers receive one message with the upload link and at most a few reminders.

Cost. Message and data rates may apply. StipScan does not charge you for these messages; your mobile carrier may.

Opting out. Reply STOP to any message to stop receiving texts. You will get one confirmation and then no further messages. You can restart by replying START, or by asking the dealership.

Help. Reply HELP for help, or contact the dealership handling your application. You can also reach us at stipscan@autoclick.com.

Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and device.

Privacy. See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Acceptable use

You agree not to:

• Upload documents belonging to someone else without their knowledge and permission, or upload forged or altered documents.
• Use StipScan for anything other than a genuine credit application.
• Attempt to access another dealership’s or customer’s records, or to probe, scan, or interfere with the service.
• Text anyone through StipScan who has not agreed to be texted.

Dealerships are responsible for obtaining consent before entering a customer’s mobile number, and for complying with the laws that apply to their lending and marketing activity.

Automated review

StipScan uses automated tools to identify document types and to flag possible signs of alteration or duplication. These results are indicators for a human to review, not decisions. They are not a credit decision, not a verdict on any document’s authenticity, and not a substitute for the dealership’s or lender’s own judgment. Dealerships and lenders remain responsible for their own decisions.

Availability

We work to keep StipScan available but do not guarantee uninterrupted service. We may change, suspend, or discontinue features, and may suspend an account that breaches these terms.

Disclaimers and liability

StipScan is provided “as is,” without warranties of any kind to the fullest extent the law allows. To the fullest extent permitted by law, Symeron is not liable for indirect, incidental, or consequential damages, or for lost profits or lost data.

Changes

We may update these terms and will revise the effective date above when we do. Continuing to use StipScan means you accept the updated terms.

Contact

Symeron Software Inc.
stipscan@autoclick.com